We are providing Support Corporate clients all over Asia Pacific Regions.

Customer 24/7 Support

Speech - Voice

Enabling companies to incorporate
speech analytics into their current
communications system


Natural Language Speech Recognition (NLSR)... an advanced form of self-service technology that enables a customer to perform a wide range of self service transactions by simply speaking into their telephones. Based on technologies from Nuance, Steelworks and IVoice, Avaya's Natural Language Speech Recognition can enhance customer service and loyalty, reduce call center agent workloads and labor costs, and increase contact center productivity and profits in today's Customer Economy. NLSR is available in more than 18 languages and can be easily integrated into the CONVERSANTĀ® System for Interactive Voice Response. (IVR).

Natural Language Speech Recognition (NLSR) (download pdf)

iVoice - works with Merlin Magix and Avaya Partner Legacy Systems (download pdf)


Global Link Inernet Limited | Leading Internet & IT Solutions Provider