We are providing Support Corporate clients all over Asia Pacific Regions.

Customer 24/7 Supports

Resources / Library


    IP Office (download pdfs)
• Voicemail 101
   • Changing System Time & Date
   • Training for 2400/5400/5600
   • NEW IP Office Customer Brochure

   Merlin Magix
(download pdfs)
   • Merlin Messaging Voice Mail Programming
   • Merlin Magix Fast Start Guide


Enterprise Phone Systems
(download pdfs)
• Avaya Communication Manager
• Avaya IP Phones for CM
• Avaya CM Rls 5
• Avaya Remote Monitoring


Legacy Phone Systems (download pdfs)
Definity One
Merlin Magix


Call Accounting (download pdfs)
Office Watch


Call Recording (download pdfs)
Witness Testimonial
NICE Call Recording / Routing


Conferencing - Voice & Video
(download pdfs)
Avaya Conferencing for Small Business
Avaya Conferencing for Enterprise
Avaya Desktop Video Conferencing
Polycom Video Conferencing


Contact Center Solutions (download pdfs)
Avaya Call Center Customer Interaction
Avaya Call Center Fact Sheet
Zeacom Call Center Fact Sheet
IP Office Call Center Fact Sheet


Data Networking (download pdfs)


Fax Servers (download pdfs)
Multitech FaxFinder
Multitech FaxServer
Multitech IP Fax Access
• GFI Fax Server

Avaya Resources (online links to pages)
Avaya Enterprise Portal
Avaya Briefing Center
Green IT: The New Industry Shockwave

Headsets (download pdfs)
For Definity Phones
For IP Office Phones
For Merlin Telephones
For Partner Telephones
USB Wireless Headset for IP Softphone


IP Network Security (download pdfs)
Juniper IP Network Security


Mobility (download pdfs)
Avaya IP Phones for Pocket PC's
Avaya Mobility Overview
Motorola Mobility


Speech Recognition (download pdfs)
Avaya Natural Language Speech
iVoice Speech Recognition


Unified Communications (download pdfs)
Unified Communications Brochure
Unified Communications for   Teleworkers


Voicemail / Messaging (download pdfs)
Avaya Modular Mess ageing for CM
Avaya Unified Messaging for SMB
Partner SMB Messaging


Wireless Voice & Data (download pdfs)
Meru WAN Wireless
Meru Wireless


Workforce Management (download pdfs)
Avaya Workforce Management
NICE Workforce Management
Veramark Workforce Management
Impact 360™ Workforce Management

Global Link Internet Limited | Leading Internet & IT Solutions Provider